Software Engineer - Customer Success

Feedzai 05 May 2025
Software Engineering SQL Java Development Customer Success Cloud Technologies

Join Feedzai's Customer Success Engineering Team as a Software Engineer and play a crucial role in ensuring our products are seamlessly integrated and meet client requirements. As a client-facing engineer, you'll tackle challenging technical problems, develop custom solutions, and contribute to a world-class customer experience.

Responsibilities:

  • Execute the full software development lifecycle for integrations and enhancements to Feedzai's core product.
  • Write well-designed, testable code.
  • Integrate software components into functional systems.
  • Troubleshoot, debug, and upgrade existing systems.
  • Deploy and support systems in production.
  • Adhere to best practices and industry standards.
  • Work with Agile principles to deliver quality products.
  • Ensure proper feature deployment and product upgrades.
  • Provide second-tier support for live clients.
  • Perform other duties as needed.

Requirements:

  • A BS or MS in computer science, a related field, or equivalent experience.
  • 2+ years of experience in Java software development or another modern language.
  • Experience with SQL or NoSQL databases.
  • Client engagement experience and the ability to work in a consultative manner.
  • Excellent English communication skills (verbal and written).
  • Availability to travel up to 15%.

Feedzai's Customer Success Team is dedicated to delivering our product to clients through education, configuration, solution development, and risk strategy. We offer an open environment that encourages innovation and growth. You'll be immersed in our brand with training, connections, and one-on-one time with your manager, with access to information about Feedzai and the team. You will start working on projects and collaborating on work currently being done.

Feedzai is an Equal Opportunity Employer that values diversity.

How to Apply

Interested in this position? Please submit your resume and cover letter through the application portal.

Apply Now

Other Jobs

Senior Software Engineer – Inventory Selection

The Trade Desk 20 Farringdon Rd, Farringdon, London EC1M 3HE, UK

Staff Backend Engineer

Monzo Cardiff, London or Remote (UK)

Head of Infrastructure

Formlabs Somerville, MA, United States

Software Engineer

Yext 1 Madison Ave 5th Floor, New York, NY 10010, USA