We are seeking a skilled Business Technology Support Engineer to manage daily information technology tools and facilities for our global staff. As a service-oriented, self-starting problem solver, you will thrive in a modern SaaS environment.
Responsibilities:
* Develop and interpret organizational goals, policies, and procedures related to Corporate IT, information security, and SOC II compliance.
* Review new vendors and work on process improvements.
* Purchase and coordinate delivery of IT equipment and maintain asset inventory.
* Maintain SaaS applications and licensing.
* Collaborate and communicate with technical leaders to ensure systems operate within security controls.
* Review project plans to plan and coordinate project activity.
* Train users on IT systems and provide technical support when issues arise.
* Assist with employee provisioning and deprovisioning.
Skills We Are Interested In:
* Operating system knowledge (Mac and Windows).
* Proficiency in scripting languages.
* Strong organizational and coordination abilities with close attention to detail.
* Experience with GSuite, cloud automation, MDM, and other SaaS tools.
* Proficiency with installation/configuration of software and hardware (including network equipment and printers).
* Excellent communication skills for communicating with the business technology team, employees, and other departments.
How to Apply
Interested in this position? Please submit your resume and cover letter through the application portal.
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