Solutions Consultant I

SurveyMonkey 16 April 2025
Pre-sales SaaS Sales Consulting Technical Expertise Customer Experience

About SurveyMonkey

SurveyMonkey is a leading platform for surveys and forms, trusted by millions of users from startups to Fortune 500 companies. It empowers businesses to gather insights, improve customer and employee experiences, and drive growth through its intuitive design, powerful capabilities, and AI-powered technology.

About the Role

We are seeking a Sales Solutions Consultant to join our Solutions Consulting Team. Reporting to the Manager of Sales Engineering, you will provide pre-sales technical, functional, and strategic support to prospective clients and customers, ensuring their satisfaction.

What You'll Do

  • Translate features into value drivers for clients' businesses throughout the sales cycle.
  • Provide functional and technical expertise, showcasing SurveyMonkey's platform, APIs, Mobile SDKs, and other solutions.
  • Respond to RFPs/RFIs and custom Security Reviews.
  • Serve as a customer advocate, collaborating with Product, Support, Engineering, and Sales teams.
  • Deliver training to enhance product knowledge and demo skills.
  • Develop expertise in the competitive landscape and the CX space.

What You Bring

  • 3+ years of experience as a Sales Consultant, Sales Engineer, or similar role in SaaS.
  • Curiosity and a proactive approach to learning new programs and integrations.
  • Comfort presenting to diverse audiences, including executives.
  • Technical background with API experience.
  • Experience delivering SaaS demos and creating technical documentation (workflow diagrams, proposals, RFPs, RFIs).
  • Bachelor’s degree in a relevant field or equivalent.
  • B2+ level English proficiency (written and spoken).

Nice to Have

  • HTML, CSS, and JavaScript knowledge.

Additional Information

This is a hybrid role requiring 1 day per week in the Heredia office. Please submit your resume/CV in English.

Why SurveyMonkey?

SurveyMonkey fosters a culture of curiosity and growth, offering an inclusive workplace with forward-thinking benefits, employee programs, and learning opportunities. We value employee feedback and strive to create an environment where everyone can excel.

SurveyMonkey is an equal opportunity employer.

How to Apply

Interested in this position? Please submit your resume and cover letter through the application portal.

Apply Now

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