Join Gusto and help us revolutionize payroll for small businesses using the power of AI! As a key member of our Payroll Services team, you will design and build cutting-edge AI solutions that simplify complex processes, automate workflows, and delight our customers. You'll collaborate with engineers, product managers, and designers to bring innovative, AI-powered experiences to life.
Responsibilities:
* Deeply understand customer journeys and identify AI opportunities for simplification and automation.
* Design and build multi-agent AI systems to automate key customer workflows.
* Partner with cross-functional teams to deliver innovative AI-powered experiences.
* Continuously iterate on AI-driven features to improve customer outcomes.
* Support Payroll and Tax teams in applying AI to enhance internal and external user experiences.
Requirements:
* 15+ years of software development experience.
* Expertise in Agentic AI, Machine Learning, and LLMs.
* Proficiency in standardized software architecture principles.
* Product-minded with creative problem-solving skills.
* Aptitude for simplifying complex problems.
* Ability to communicate technical complexity.
Nice-to-Have Skills:
* Experience building products in highly regulated domains (Payroll, Taxes, or Compliance).
Benefits:
* Competitive cash compensation (targeted at $222,000/yr to $247,000/yr in Denver & most remote locations, and $261,000/yr to $290,000/yr for San Francisco, Seattle & New York).
* Stock equity.
* Collaborative and inclusive work environment.
Note: Travel to Gusto’s Denver office for onboarding is required for this position.
Gusto is committed to building a diverse and inclusive workplace. We are an equal opportunity employer and consider qualified applicants with criminal histories.
How to Apply
Interested in this position? Please submit your resume and cover letter through the application portal.
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